Bob and I really enjoyed meeting with you and Brian last night. I could hardly sleep as I was so excited about having my new hair! I wanted to thank you for being so kind and easy to talk to. It is very clear why you have such a large client base, you have a very natural way of putting people at ease and making them feel comfortable. You are incredibly passionate about your work and it shows that you really care about people. I am so grateful for having had the opportunity to meet you and I look forward to putting my hair into your hands.