Maria Jaggard Salon

British Columbia's Premier Hair Replacement Centre

  604.534.5049
Sat, Dec 12th, 2009

This client cancelled her appointment but subsequently purchased a wig from another source to save the 6 - 8 weeks delivery time. Afterwards she rebooked wih us as she found the wig she purchased to be too "wiggy" looking and very uncomfortable. This story has a happy ending as we delivered a system to her that she is extremely happy with. Now she knows from personal experience the difference between a wig and a hair system.

Here is the exchange:

I have been thinking about our phone conversation.  I need the wig now 
not 6 weeks from now so I am going to cancel my appointment on  Jan.10 
at 10a.m. Thankyou for your time.  Marg

Hi Marg;

I understand your predicament - You most likely would like to have a wig 
for Christmas and your Las Vegas trip.
As you have alopecia, you will likely want a hair system you can wear 
for extended periods.
If you haven't worn wigs before, you won't know the difference in 
comfort and "look" until you start wearing them.
There are two wig stores in Vancouver that we recommend for high quality 
pieces: Abantu on Kingsway and Eva & Co. on West Broadway. You should be 
able to purchase a good wig - machine made, for $300 to $500. There are 
also some good wig stores in Las Vegas.
If you wear the wig daily, it should last 3 to 4 months and still look 
okay.
Here's the difference you'd find with our hair system:
- Best quality human hair (we would explain the difference in quality 
but it has to do with the processing and number of cuticles retained in 
the processing). The better the quality, the longer the hair will last - 
look and feel soft and natural.
- Hand tied (this is what takes so long). Each hair is specially 
knotted. The frontal hairs have "baby" type hair knotted so that the 
hair system is undetectable from anyone viewing close up at the front. 
Back hairs are knotted with stronger knots for strength and top hairs 
use a special knot so that they appear to be growing from your scalp.
- The base is designed to fit your head only. We make a mold of your 
head and the wigmaster builds the base on this mold so that it 
eliminates air pockets which trap heat, moisture and bacteria. This is 
why our systems are so comfortable and have none of the "bulkiness" 
associated with wigs.
- Our prices include "cut-in" plus any colouring to your own hair so 
that you do not pay any additional charges after the order.
- The hair system will last 2 to 3 years and will look lovely the entire 
time.

I would recommend that you still see us after you purchase your wig so 
that you can know the difference between what we provide and what a wig 
is limited to.

I'll go ahead and cancel your appointment. Still hope to see you though.
Regards,
Brian Jaggard
Maria Jaggard Salon
604-534-5049

Our Clients Say:

Hi Maria;

Everything is going well with my new hair, I love it. The transition with it in the school I work at went without notice. And I am enjoying styling with the flat iron.

Now in the second week, I am working out some logistics. My plan is to live in it 24/7 for 3 days. I am finding that due to rushing around in the morning, to get out the door by 8 am, is stressful with having to sometimes replace tape and get an accurate position on my head. So I will start sleeping, hair on, tonight. I will let you know how it goes.

My son and I had a great time on Sunday in Vancouver. We packed in a lot: Granville Island, the VAG, and walking downtown. We were so happy to be around so many people going about their lives.

Thank you so much for the great care you gave me. I feel so great in my new hair. I don't even think about it anymore. A new thing I experience is that my ears do not get cold when I go for walks. They always got cold in my synthetic hair.

If you can send me the photos when you have a chance, I will take them to the doctor for possible reimbursement.

I will write you again and let you know how the 3 days go. Possibly my testimonial for you could include that.

 Carolyn